ClarityVerify Help Center

Find quick solutions for questions related to reverse lookup, public records, billing, privacy rights, and customer support. Find quick solutions for questions related to reverse lookup, public records, billing, privacy rights, and customer support.

About ClarityVerify

Absolutely. ClarityVerify is a trustworthy reverse lookup and public records search platform advocating easy online access to public information for its users.

Yes. ClarityVerify provides access to publicly available information and data obtained through lawful sources. Ensuring compliance with laws and regulations when using the platform is up to users.

ClarityVerify is not a consumer reporting agency (CRA) as per the Fair Credit Reporting Act (FCRA) definitions. Our offerings should not be used for employment screening, tenant screening, credit decisions, or other FCRA-regulated purposes.

Yes. Searches using the ClarityVerify platform are confidential, and the individual you are searching for will not in any way be informed or notified of the search being done via our platform. You can comfortably search for publicly available information with our reverse lookup and public record search tools.

No. ClarityVerify is not a platform meant for employment, tenant, or credit screening purposes. Employers, landlords, and the like should turn to FCRA-compliant consumer reporting agencies for such decisions.

No. As with all ClarityVerify searches, reverse image searches are completely confidential. The individual in the photo will not be informed or notified in any way.

Getting Started & Using Our Tools

ClarityVerify provides reverse lookup and public records search services, including reverse phone lookup for U.S.-based phone numbers and reverse image search. Depending on available public records, search results may also include associated names, addresses, relatives, property information, and other publicly available data.

Using detailed and accurate information can enhance the quality of your search and eliminate unnecessary results. Adding more specific features may restrict the range of possible matches and improve the accuracy of the overall search.

For better search results:

Enter the full phone number whenever possible
For image searches, use a clear, front-facing photo for best results
Double-check the spelling of names
Use the most recent known city or state
Try alternative spellings or previous addresses if needed
Review multiple matching records carefully before making assumptions

There may be multiple results because a lot of people have the same names. Besides, public records depend on one's address history, phone number associations, spelling variations, or the information provided by different data sources.

ClarityVerify currently focuses on U.S.-based phone numbers and publicly available U.S. records. Most public records search features and report information are designed specifically for United States data sources.

There's limited international search coverage at present. Due to the geographical restrictions on data access, privacy laws, and limited source availability, the results for non-U.S. phone numbers, addresses, or records might not be shown. Availability may vary depending on the specific search feature used.

No. ClarityVerify cannot offer access to private texts, private call recordings, social media passwords, financial accounts credentials, or other sensitive communications.

The availability and comprehensiveness of search results largely depend on the existence of public data and sources. To increase the chances of obtaining good search results, try using different spellings, changing phone numbers, or providing more personal identification information.

Reverse Image Search

Reverse face image search allows you to upload a photo and search for publicly available information associated with the individual in the image. ClarityVerify's facial image search tool scans publicly accessible sources to return relevant results. It does not access private databases, social media accounts requiring login, or any non-public information.

For the most accurate results, we recommend uploading a clear, front-facing photo with good lighting and minimal background distractions. Blurry, heavily filtered, or partially obscured images may reduce the quality of search results. Only upload one face per image where possible.

You may only upload images of individuals you have a lawful right to search. You must not upload images of minors, images obtained without the subject's consent, or images used for the purpose of harassment, stalking, or surveillance. Use of this feature is subject to our Terms & Conditions and all applicable laws.

ClarityVerify's reverse image search is intended for lawful personal use only — for example, verifying an online identity or reconnecting with someone you know. It must not be used to identify, track, or surveil strangers without their knowledge or consent. Any such use violates our Terms & Conditions and may violate applicable law.

Image search results depend on the availability of publicly indexed data linked to the individual in the photo. Factors such as image quality, limited public presence, or data source availability may affect results. If you receive no results, try uploading a clearer or more recent photo.

Subscription & Billing

ClarityVerify does not currently offer a free trial or one-time search option. We provide monthly subscription plans and pay-as-you-go credit purchases to suit different usage needs.

ClarityVerify provides a variety of subscription packages and credit-based plans based on your needs when searching for an individual or business.

We offer flexible monthly subscription plans and pay-as-you-go options (all subscription credits support roll-over). We also provide optional one-time add-on services for more comprehensive searches.

Pro Plan — Includes monthly credits for regular searches.
Ultra Plan — Includes more monthly credits for higher search volumes.
Pay-as-you-go Credits— Purchase credits whenever you need them, with no monthly subscription required.

Looking for specific checks? We also offer one-time add-ons:

Background Information — An in-depth search that may include address history, court records, bankruptcy records, professional licenses, and other publicly available information, where available.
Offender Registry Check — Search publicly available offender registry records to help verify whether a person appears in relevant registries.

Details of pricing and package plans are available on our Pricing page.

Subscriptions can be canceled anytime through your account settings or according to the cancellation procedures mentioned in your welcome mail and on our Cancellation Hub page. If canceled prior to the start of the next billing cycle, there won't be any more recurring payments charged on your account.

Subscription fees are non-refundable once a billing cycle has begun. Pay-as-you-go credit purchases and one-time add-on services are final upon purchase. Refund requests due to technical difficulties may be considered on a case-by-case basis within 30 days of the transaction.

In case you receive an unrecognized charge on your account, you can contact us at support@clarityverify.com. You should include the email used for signing up as well as any other billing information available to us that would allow us to check your account history.

Data & Privacy

A "Do Not Sell or Share My Personal Information" request can be submitted via our opt-out portal. Once you are verified, the information that qualifies will be removed from the ClarityVerify-controlled search results within the specified timeframe. The time taken to process may be influenced by the need for verification and legal privacy provisions.

As per our Privacy Policy, ClarityVerify may share or get certain information processed. People eligible may ask to be excluded from the sale or sharing of their personal information according to privacy laws applicable to them, including specific U.S. state privacy rules.

ClarityVerify uses a blend of public records, directories, and data obtained from external providers. Such sources might be phone books, property ownership documents, legal records, licensing information, and other publicly accessible and legally permissible data sources.

No. It is possible that public records and third-party data can have information that is outdated, incomplete, or inaccurate. Due to the variation in jurisdictions and reporting sources, users are advised to independently verify the key details before relying on the search results.

ClarityVerify neither makes nor independently checks the accuracy of the underlying public records shown in the search results. If you feel that information is incorrect, you are kindly encouraged to raise a correction or an opt-out request for our support team to examine. You might be required to provide verification documents depending on the situation.

Facial Image Data & Privacy

Yes. Facial images and any biometric identifiers derived from them are treated as Sensitive Personal Information under applicable privacy laws, including GDPR, CCPA, and relevant biometric privacy regulations such as BIPA. ClarityVerify handles this data with additional care and limits its use strictly to fulfilling your search request.

No. Photos uploaded for reverse image search are not retained after your session ends, are not added to any database, and are not used for advertising or profiling purposes. Please refer to our Privacy Policy for full details.

Yes. If you believe your image appears in ClarityVerify search results and wish to have it removed, you may submit a request through our opt-out portal. Requests will be reviewed and processed in accordance with applicable privacy laws.

Specific Tools & Report Information

Property information may include the value, ownership history, title, and other property-related data obtained mainly through public records. However, property values are only estimates and might not represent the actual market situation or official appraisals.

Court records generally include case numbers, filing dates, descriptions of charges, court locations, and, if available, case results. However, legal jargon and the kind of records available depend largely on the jurisdiction and the source of the report.

Professional background might include publicly available occupational licenses, businesses the person is associated with, or their work record information obtained from authorized data sources. The availability is influenced by the nature of the profession, the state licensing boards, and public record accessibility.

No. Criminal records might consist of arrests, charges, dismissals, court filings, or other records that do not show the current conviction or legal status. We advise users to thoroughly review the record and, if possible, independently verify the crucial information.

Still Need Help?

Our team is ready to help you out with your account questions, billing concerns, privacy requests, and other general support needs.

Support Email: support@clarityverify.com

Support Hours: Monday–Friday, 9:00 AM–6:00 PM

Note: ClarityVerify is a public record search and reverse lookup service. We are not considered a consumer reporting agency (CRA) under the FCRA, and our database cannot be used for employment screening, tenant screening, credit decisions, or other similar purposes that are regulated by law.